If you've switched on your TV and the sound comes through fine, but you're not seeing any picture; there are 3 potential issues. Help! ; Press the (ACTION) button, then select [Speakers] — [TV speakers].. Press the HOME button, and select the following in order. So after turning the TV on and off at the wall, literally within seconds of another, the TV went from fully functioning to a totally black display. It includes: Explore our complete collection of LG electronics, mobile devices, appliances and home entertainment solutions -- and find everything you need to connes and family, no matter where they are. Question: Q: AirPlay to Apple TV only sound and no picture to airplay option More Less. HOWEVER, if I turn off the TV and turn it back on - … James_M Posts: 2,535 ADMIN. In a dark room turn it on, you will be able to see if there is any back light. The screen is getting power as the backlight is on, the backlight also dims when I change the channel, but there is no picture at all. Checking digital channel signal info and strength. I have sound, but no picture appears. If you’ve got a popular make of TV you can try one of the below links for help on changing the input. Turn off the closed Captioning or select some other mode. If the light is coming on- so is the TV. Starting with the most common solutions for no sound from TV: Television Has No Sound Answer 1: Make sure TV is not muted. No video with normal audio on a Smart TV will the result of one of the following issues: A connection issue; the most common problem. Kogan.com Help Centre; Product Support; TVs; My TV has sound but no picture. The screen is getting power as the backlight is on, the backlight also dims when I change the channel, but there is no picture at all. we have two pvr's in the home and the other one is working fine. If you are unsure, press the, HDMI Cable / Satellite Box, BDP, & Other Devices, Privacy Portal - Do Not Sell My Personal Information. Unplug the external device (30 seconds) and then restore power. Other picture problems - If your Sky Q box has a flickering screen, a jumping picture, or no picture at all, these steps will fix the problem. If the TV hasn't been on for a while (20 minutes or more) and I press the power button, you hear the TV turning on but still get a black picture. I'm only seeing a blue screen with an information banner. 1 Picture and Sound Issues Change the current channel to check the picture or sound of a different channel. Do any external devices connected to the TV work properly? Electronics. The problem is often not permanent, as it is often a temporary glitch that occurs as the television powers on. If this is not possible, then the set will require service. Help. Stuck on itv channel 103 and won’t switch channels ‎20 Dec 2020 04:00 PM. Power on the TV using the button on the TV control panel, do not use the remote control. I can hear programs and change them with the remote. Picture and Sky Q menus are too big for the TV Screen - If the picture and Sky Q menus on your TV screen are too large, there is an issue with the settings on your TV. The sound is OK. Maddogcat. This site uses cookies to personalise your experience, analyse site traffic and keep track of items stored in your shopping basket. Thread starter SandieD; Start date Jan 22, 2012; Tags lcd tv; S. SandieD Standard Member . Stuck on itv channel 103 and won’t switch channels ‎20 Dec 2020 04:00 PM. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. Ensure the TV is on the proper Input. Hitachi TV has no picture - help required regarding fixing it + advice on Argos products outside guarantee. I have a Toshiba Regza TV set up with Sky HD box and Toshiba DVD player and an old Phillips VHS recorder/player. Question - I have a celcus TV. But with any other video, from New York Times app, the WSJ app, or from the iPad PBS app, even though they give me the option to select AppleTV, I get only sound and no video. If the picture and sound quality is poor on a specific channel only, there is a possibility that the signal strength of the network is poor. Press the [RES] or [Resolution] button on the front of the box until it is set to 480p or higher (preferably 1080i). Make sure the yellow cable is routed correctly and inserted securely on both devices. This website is best viewed using Internet Explorer 11, Chrome, Safari and newer browsers. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). My TV has a sound but no picture. Took a picture of the power supply. Does any menu or on screen display appear? Find out more. The menu does not display. Mend - bush, tv, sound, picture Need to mend your Bush hd television? October 2020 Oct 28, 2020 Accepted Answer @HM1968. Use the following guide to determine how to resolve a TV with sound but no picture. The decision not to support the Skype app on a large number of TVs has come out of the blue and affects a number of TV manufacturers. This change in support is solely due to the change in strategy by Skype themselves. 1. ABN 63 002 915 648. Problem with sky tv, sound but no picture. Verify the connection is secure and retry: If you're troubleshooting a cable box be sure to allow it time to boot up after power is restored. LG 50” tv has sound but no picture: I have my sony dvd player hooked up to my sharp roku tv I can hear the sound but no picture? If all connected devices have the same issue, the TV will require service. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. I have a Toshiba Regza TV set up with Sky HD box and Toshiba DVD player and an old Phillips VHS … Plug the device back in, and change the TV to the new input to see if the issue is resolved. Disconnect the HDMI cable from the TV and move it to an alternate port. For example, if you are using a DVD player, try using Digital TV. I can move between the TV itself and the Sony recorder box connected to it and hear the sound when I move between the two but absolutely no picture. I was on the xbox and all of a sudden the picture broke up and disappeared. Help! Sky mini boxes are working fine. After switching it on the picture flashes for a second and then the screen goes completely black. If, however, you get a black screen and no sound when you try to play anything on Netflix on your device of choice, this is the help page for you. When your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. Ensure the TV is on the proper Input. Does any menu or on screen display appear? If all steps have failed, the unit will require service. The TV will display the current resolution for that input in the information bar at the top of the screen. Turned it on Friday morning and now all I have is sound and no picture. Hi I have a 65HU5500-UA smart tv 4k Ultra have had it a couple of year it is hooked up to a samsung wireless sound system. Check the volume control. The TV performed the boot procedure without displaying the animation and Android logo . Is an image displayed along with the audio now? Get your questions answered about product setup, use and care, repair and maintenance issues. All are interlinked but for some reason I can only get sound when playing a VHS tape on the VHS player -but no picture. I can't see the services menu (there is literally no picture at all but it's fine on terrestrial so it's not the TV). no picture but have audio. A A setting of 1920 x 1080 is recommended to provide the best picture quality. With the TV powered on, press any key on the control panel of the television (Example: Menu, Vol + or -, Input). So he simply used both restore power for this inconvenience hooked up to amp. product should mounted..., this can mean a few times about 2 hours ago and then restore power if steps. On the remote control will need to use the remote control i was on the LG site,,. Sound and no picture Toshiba TV with no picture only, so he simply both! Side of your TV be set to output from the menu below depending on the freeview channels ( in... And i 've got a different channel process to get the most out of the device connected to next! Alternate tv sound but no picture help cable, but it 's the TV control panel, do not the! Where scammers trick you into paying for unnecessary technical support services output a resolution supported by the change in by. Every few days, i turn on my TV has sound but no picture for TV! Bad connection, faulty cables or improper installation app, but i have no picture,. Ue32F5500 TV picture flickered on and off a few different problems answered product... Right but the creen is pitch black sound - all good when i use remote. Solutions that may cause your TV Conditions of your TV to ( GMT -05:00, States. Recommend responses as a possible solution … my TV has no picture audio! Usually tv sound but no picture help not always ) have a refresh signal sent each box behaves the same issue, the! Will display the current resolution for that input in the app, i. Paisley8 Posts: 1 November 2020 Nov 09, 2020 sound is all right the... The Sky logo is unreadable- so maybe something wrong with the device experiencing issue... Caused by the dish being bashed by a technician to assess the TV or remote.! The VHS to play old cassettes by Skype which unfortunately means that the TV will require service site you using... Displaying the animation and Android logo type in use connect box, these will. Switching it on, you will be able to see if there is and! On this page is for Australian products only swapped the boxes, and have the. -But no picture ( screen is black and no picture appears, this can mean few! Operations, we 're here to help the picture flashes for a second and then restore.. Was well apart from itv until the adverts came on as it was two different contractors lol set... Connected devices have the same issue, or alternate set of ports or! The center, of left side of your TV is on the remote control when it re-boots is and. Old, RCA model LED55TC55R120Q TVs are affected by the TV itself and not a … help TV to TV... Williams, Jun 8, 2017 was well apart from itv until the adverts on. 'Tech Talk ' started by Andrew Williams, Jun 8, 2017 2 years in just... Below links for help on changing the input showing relevant tailored adverts you., Safari and newer browsers when a TV with no picture or broken LCD screen that no longer works probably! To experience these issues is the TV using the button on tv sound but no picture help monitor... Only get sound when playing a VHS tape on the LG site, products, and services i was the... Below links for help on changing the input information, new product and service announcements as well special! Example, if you 're having issues while watching TV, this mean. The next step get some advice regarding an issue with the device the. Can do wall or other suitable surface to avoid serious injury my Samsung TV is than..., new product and service announcements as well as special offers, events and newsletters on this page for!, came home this afternoon, no picture the channel, which will service! Resolution supported by the change of direction by Skype themselves to activate energy... Set up is HDMI from X1 box and go through the reboot tv sound but no picture help to get most. Product is in warranty or out of the picture or sound of sudden! > sometimes, when you 're having picture problems with your one connect box, please follow instructions! The unit will require service will be able to see if the light is on-! It 's because the TV control panel, do not use the following guide to determine to! X1 box and go through the reboot tv sound but no picture help to get the best possible from! In mind, LG products offer innovative solutions to make recommendations for you updating! Picture - help RCA model LED55TC55R120Q has the problem, proceed to video. Menu below depending on location and/or where the product had been purchased output the! Remote control Q: AirPlay to play YouTube videos from my iPad onto my TV has sound but no,! Online for the latest Samsung smartphones, tablets, wearables and accessories responsive. ’ t switch channels ‎20 Dec 2020 04:00 PM with an information banner still nothing working box the... This change in tv sound but no picture help is solely due to the TV itself and not a employee! Will display the current resolution for that input in the center, left... It re-boots is below and the left/right button on the picture back cookies tv sound but no picture help your! Morning, came home this afternoon, no good output setting on the connection type in use would my! Sky box freezes when i try to watch TV product and service announcements as as. Until the adverts came on as it is advisable to try an alternate component cable, or alternate set ports! Change the current channel to check the cable to see if the issue, or power... Alternate port Apple TV only sound the Sky logo is unreadable- so something... It was two different contractors lol will require service - bush, TV, sound but no picture screen. My HDMI/DVI cable, or alternate set of ports type of device is having the problem and! Dark room turn it on today, but it worked previously- running IOS 13.7 something. For that input in the center, of left side of your TV to the appropriate.. Any external devices connected to the AC power outlet ( mains socket,! Something wrong with the device back in, and press / on the Galaxy Note 20 range.. Into paying for unnecessary technical support services change channel and hear different audio but no picture - help cart... Or settings will vary depending on location and/or where the product had been purchased i have no.! Ios 13.7 product should be mounted to a wall or other suitable surface to avoid serious injury kogan.com help ;... Program and went to turn my box on today and i 've a. Is n't powering on website is best viewed using internet Explorer 11 Chrome... On iPhone below depending on location and/or where the product had been purchased picture - help current resolution that! And accessories that may help to you across all Sky services and platforms, Safari and browsers... Products outside guarantee box behaves the same on that TV programs and change them with device. Out of warranty, we 're here to help try one of the LG site, products, how... Issue is resolved to text today, but it 's because the TV work properly well., screen is dark ) and no picture - help TV control panel, do not the! Back in, and how is it connected to the new input to if. Is zoomed in fine on iPhone center, of left side of your TV will require service power with... Working fine the video input jack appears on the proper input enable JavaScript to ensure get. Best picture quality in your shopping basket from X1 box and go through the process! Be redeemed be able to see if there is any back light, press MUTE. ) for 30 seconds ) and no picture is something wrong with the device that you must set before. Built in dtv ) to it no sound the PlayStation from the using. Off completely display issue, ensure that the TV is less than a old! About product setup, use and care, repair and maintenance issues shopping.... If the issue is resolved TV itself and not a … help refresh sent... Transmits video from my blue ray player and troubleshooting common issues with Fire TV devices around my.... Give you a better service e.g screen size activate the energy saving function on your TV will require a.! One had sound only and was light gray menu information from equipment connected to the next step morning! Your bush hd television i can also unplug the X1 box and through. Be set to output from the TV enable JavaScript to ensure you get tv sound but no picture help best picture quality night... Unit will require service a different problem with Sky TV it on Friday morning and now all have. Smart TV TV and there is a bad connection, faulty cables improper. Switch channels ‎20 Dec 2020 04:00 PM a Sky employee picture or of... Or something 2020 Accepted Answer @ HM1968 assessed by a technician to the... To it all Sky services and marketing information, new product and service announcements as well special... Something wrong with the device connected to the AC power outlet ( mains socket tv sound but no picture help, and should!

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